This is the privacy policy of edCetra Training Inc., 127 Berkeley Street, Toronto, Ontario, M5A 2X1, Canada (“edCetra”). This document explains edCetra’s policies for the collection, use, and disclosure of personal information.

The Information We Collect
edCetra collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.

Types of Personal Information Collected
The types of personal information we collect include name, contact information (such as email address, mailing address and phone numbers), identification information, payment and billing information (where required), and information collected electronically via cookies and our server logs (such as browser type, IP address, pages requested and navigation). We do not collect credit card information. We may record calls to or from our sales and support representatives for purposes of accuracy, performance reviews, training, and general quality assurance.

How We Use This Information
This information is used to aid in the provision of our various products and services, including customer service, accounting, billing, collections, and the marketing of other products services. edCetra may use aggregate or anonymous information for various uses for itself and third parties.

Who We Share This Information With
edCetra does not share personal information with any third parties except as disclosed in this policy. edCetra may provide personal information to edCetra subcontractors and professional advisers (which shall be bound by privacy obligations) to assist edCetra’s uses disclosed herein.

Security
Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

Accessing Information
Individuals may review their personal information contained in edCetra’s files by contacting edCetra’s privacy officer at notices@edcetratraining.com (subject: Privacy Policy). If an individual believes that any of their personal information is inaccurate or incomplete, or that edCetra is not following its stated privacy policies, edCetra’s Privacy Officer will inquire into the matter and we will make appropriate corrections.

Cookies
Cookies may be used by edCetra for the convenience of our users. Cookies automatically authenticate the user. A user can access edCetra’s Web site(s) with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information on multiple occasions. edCetra also uses cookies to track user’s visits and uses that information to improve the user’s experience.

Links
edCetra’s Web site(s) may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

General
edCetra may amend this policy from time to time. If such amendments affect how edCetra uses or discloses personal information already held by edCetra in a material way, edCetra will seek to obtain consent from affected users before applying amendments to information of that user.

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

edCetra may disclose personal information to another entity purchasing (including for diligence purposes prior to purchase) the assets of edCetra, provided that entity abides by this or a similar privacy policy.

Contact us
For more information on edCetra Training Inc. and privacy please contact our privacy officer at: notices@edcetratraining.com

Last Updated: February 22, 2011